Frequently Asked Questions
Answers to common questions about World Cup Hub.
01 Is World Cup Hub licensed and regulated, and can I trust it with my money?
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Yes. World Cup Hub operates under a licence from the Malta Gaming Authority (MGA) and also holds a UK Gambling Commission (UKGC) licence. Both regulators require regular independent audits of our games and financial processes, and we use SSL encryption to protect your data.
02 What verification documents does World Cup Hub require to open an account?
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World Cup Hub asks for a clear colour copy of a government‑issued photo ID (passport, driver’s licence or national ID), a recent utility bill or bank statement that shows your name and address, and in some cases a screenshot of the front of the payment method you intend to use. All documents must be uploaded through the ‘Verify Account’ section in your profile and are usually reviewed within 24 hours.
03 How does the welcome bonus at World Cup Hub work, and what are the wagering requirements?
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The new‑player offer at World Cup Hub matches your first deposit 100 % up to $200. The bonus funds are credited automatically after you make a qualifying deposit, but they cannot be withdrawn until you have wagered the bonus amount 35 times within 7 days. Only bets placed at odds of 1.50 or higher count toward the rollover, and the maximum stake contributed per bet is $50.
04 What is the difference between a moneyline, spread, and over/under bet on World Cup Hub?
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A moneyline bet is a straight win‑or‑lose wager on the outright result of a match. A spread (handicap) bet gives one team a virtual deficit or advantage to level the odds, so you’re betting on the margin of victory. An over/under bet is a prediction on whether the total number of goals scored will be higher or lower than a line set by World Cup Hub.
05 How do I withdraw my winnings from World Cup Hub and what are the typical processing times?
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You can request a withdrawal via the ‘Withdraw’ tab in your account; accepted methods include Visa/Mastercard, Skrill, Neteller, ecoPayz and Bitcoin. E‑wallet withdrawals are usually processed within 24 hours, while card and bank transfers take 3‑5 business days after internal review. All withdrawals are subject to a basic security check and the minimum cash‑out amount is $10.
06 What responsible gambling tools does World Cup Hub provide, and how can I set a deposit limit or self‑exclude?
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World Cup Hub provides deposit limits, loss limits, session‑time alerts, a self‑exclusion option (temporary or permanent) and the ability to close your account instantly. To set a limit, go to ‘Responsible Gambling’ in your account settings, choose the type and amount, and the restriction takes effect immediately. If you need further help, our support team can guide you to external counselling services such as GamCare.